How do I request a physical item to be delivered to my chosen pickup location?

HNE Library members can choose to collect HNE-owned items from any HNE location (Mater, Tamworth or JHH). You cannot place requests on items that are owned by other libraries (eg. UoN, Gosford, Wyong…)

First locate the item in the catalogue and sign in.

Choose the ‘Members and Guests’ option and enter your HNE Libraries username and password.

If you can’t sign in – contact us

Once signed in – you will see a link ‘Request or Booking’ under the ‘Borrow’ option. Choose your desired pickup location (Mater, Tamworth or JH) and ‘Send request’.

Library staff will do the rest – just sit back and wait for an email telling you the item is ready to collect from your chosen location.

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  • Last Updated Mar 28, 2023
  • Views 59
  • Answered By Evadne Lewis

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